H.I.S. Canada

Pocket WiFi Rental

What is “Pocket WiFi”?
It is a portable mobile device that allows you to connect to the Internet on your Smartphone, tablets and computers.
No more hassle like switching the SIM card on your phone, or connecting the lap top to the Internet with a wired LAN!
It cannot get any easier to connect to the Internet!


For Usage Within Japan
Package Content Wifi Router with charger
Tour Code WIFIJP-CAN WIFI-EASYGO WIFI-JUST7 WIFI-JUSTU
Location of Pick-up H.I.S. Vancouver Branch
OR
H.I.S. Toronto Branch
Designated airports in Japan
OR
Designated tourist information centers
Hotels in Japan
Limit Unlimited 7GB 7GB Unlimited
Fee
(1 Day)
C$10 450 YEN (More than 5 Days)
550 YEN (3-4 Days)
450 YEN (7 Days & longer)
2800YEN(1-6 days fixed price)
770 YEN (7 Days & Longer)
4700YEN(1-6 days fixed price)
Insurance
(1 Day)
Included 165YEN 165YEN 165YEN
Usage Count from arrival date in Japan, to departure date from Japan
Book Book


For Usage Within the U.S.A.
Within the U.S.A. & Canada
Package Content Wifi Router with charger
Tour Code WIFIUS-CAN WIFI-EWIFI
Location of Pick-up H.I.S. Vancouver Branch
OR
H.I.S. Toronto Branch
H.I.S. Vancouver Branch
OR
At your home in Vancouver (Shipping fee apply)
Limit Unlimited 4GLTE 500MB/Day
OR
3G Unlimited Data
Fee (1 Day) C$15 C$7.99 + Tax
Insurance Included N/A
Usage Count from arrival date in USA, to departure date from USA from pick up date to returning date at HIS Vancouver Branch
Book Book
Book

For Usage Across the Globe
Package Content Wifi Router with charger
Usage Location Global China Asia
Tour Code WIFI-EWIFI
Location of Pick-up H.I.S. Vancouver Branch
At your home in Vancouver (Shipping fee apply)
Limit 4GLTE 500MB/Day
OR
3G Unlimited Data
4GLTD 500MB/Day
OR
3G Unlimited Data
Unlimited
Fee
(1 Day)
C$11.99 + Tax C$6.99 + Tax C$5.99 + Tax
Insurance
(1 Day)
N/A N/A N/A
Usage Count from pick up date to returning date at HIS Vancouver Branch
Book Book

Please let us know which Wifi plan you would like to join by including the "Tour Code" when you make a reservation.


Advantages of Pocket WiFi Rental

● Hassle-free and user-friendly set-ups!
● You can connect up to 5-10 devices at the same time with one WiFi Router!


This Wifi Rental Plan is PERFECT for…

● People who plan to use only hotel Wifi
⇒ Hotels in Japan usually offers free Wifi in the lobby (and usually ridiculously slow!) and charges extra fee for your room.

● People who plan to use free Wifi at public facilities
⇒ You may not find a WIFI hotspot when you need, or your personal information may be required for the free Internet access!

● People who'd like to contact their friends/family.
⇒ If you have a router with you, you can contact them through social networking services anytime and anywhere!

● You have rented a car, but it doesn’t come with a navigation system.
⇒ You can use the navigation apps on your phone through the Internet! (May have troubles with connecting to the internet in heavily local areas.)


Important Reminder

Tour Code:WIFIJP-YVR/WIFIUS-YVR
  • We only have a limited quantity in stock, therefore, there is a possibility that we cannot fulfill your rental request.
  • In the case of cancellation, there will be NO full refund if you cancel five days prior to the date of your booking.
  • Our routers are specifically and only for usage in Japan and in the U.S.A. They are not suitable for usage in Canada, Hawaii and other places.
  • We do not accept any reservations made by underage users (must be over 19 to apply).
  • Each individual renter may request to rent up to 2 devices in one reservation.
  • 《Pick-Up》
  • Please come to H.I.S. Vancouver Branch or Toronto Branch during its operating hours to pick up the Wifi Router.
  • In the case where you cannot come to pick up your device for some reason, we will not offer a refund.
  • In case of any loss or damage to the device during the rental period, we will need to see your credit card (VISA, MASTER, JCB, AMEX, DINERS).
  • If the case where you don’t have a credit card, you must pay a security deposit of CAD $250 in cash. We will return the security deposit in full when you return the device. (※Only if there is no delay of return, no loss, no damage to the device and the device is still perfectly functional.)
  • You may have access to the Internet within the service area in Japan and the U.S.A. (except Hawaii), but it is possible that you may not be able to access the Internet for some reason.
  • 《Return》
  • Please return the device back to H.I.S. office where you picked up the device.
  • In the case where you return the device later than the expected return date, there will be a late charge of CAD $10 per day. The late charge may be paid by credit cards or cash.
  • In the case where you continue to use our service 7 days after the expected return date without notifying us, we will instantly terminate the contract without any notice. You must contact us if you will delay your stay in Japan.


  • Tour Code: WIFI-EASYGO
  • Please pick up the Wifi router at designated airports in Japan or designated tourist information centers.
  • For pick-ups or returns, please visit designated airport or tourist information center during its operation hours.
  • We accept bookings with rental period of at least 3 days or more.
  • In the case of cancellation, there will be a full refund if you cancel 4 days prior to the date of your booking, 50% refund 3 days prior, but no refund on the day of rental.
  • If you fail to return the device by the expected return date, there will be a late charge of 650YEN (per day) starting from the next day of the expected return date.
  • 20, 000YEN will be charged in the case of any damage to or loss of the device if you did not purchase the insurance.
  • Please return Wifi router and all other accessories (e.g. charger, manual, etc.).
  • In the case of late returns or not being able to return the device, please contact the designated return locations.


  • Tour Code: WIFI-JUSTJAPAN
  • We will deliver the Wifi Router to your hotel in Japan.
  • We do not deliver to private homes or Airbnb.
  • Reservation must be made at least 5 business days(Japan Time) prior to the pick-up date
  • We accept bookings with rental period of at least 6 days or more.
  • When you make a reservation with us, please ensure you use the exact same name as your hotel bookings. There is a possibility that the hotel will not accept the package if the names do not match.
  • Please include the date of check-in when you make a reservation with us.
  • If you fail to return the device by the expected return date, there will be a late charge of 700YEN (per day) starting from the next day of the expected return date.
  • 28, 000YEN will be charged in the case of any damage to or loss of the device if you did not purchase the insurance.
  • 1 000YEN will be charged in the case of any damage to or loss of each individual accessory if you did not purchase the insurance.


  • Tour Code: WIFI-EWIFI
  • We will deliver the Wifi Router to your home in Vancouver or Calgary with delivery fee.
  • We accept bookings with rental period of at least 1 day or more.
  • Deposit of CAD 200.00 will apply automatically to each E-WIFI product you rent out.

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